I walked into the cheese cake shop and saw a brochure placed on the counter titled "corporate discounts".
curious, i picked one up and took a look.
oh! It has a list of 100 companies whose staff enjoys 20% discount when they purchase cheese cake and by showing their company staff pass to the counter assistant.
I began to search through the entire list for my company's name.. um.. "Cheese Pie Private Limited..."
YAY! Saw it!
I was overjoyed! I get 20% off the cheese cakes! WOHOOO!!!

So i asked the counter assistant " Hi, i can get 20% off if i am from "cheese pie private limited right?"
the staff answered "yes"
so i asked again, "is this a recent promotion?"
the staff smiled and answered this promotion has been around for the past 10 years.

"10 years?!" I mumbled to myself.
"10 YEARS?!" I shouted, " I have been purchasing cheese cake without 20% for the PAST 10 YEARS?!?!"
"WHY DIN'T YOU TELL ME I AM ELIGIBLE FOR CHEESE CAKE DISCOUNTS?!"

The staff answered that he did not know i was from "cheese pie private limited", and the brochures has been placed infront of the counter for the past 10 years.

YES I KNOW! I have been seeing this damn brochures infront of this counter for the past 10 years, however i am just too lazy to pick them up using my own freaking hands despite knowing that there might be some discounts off the cheese cake.

I am so angry, i felt so cheated. I know its entirely my damn fault for not finding out that there's a cheese cake discount however.. being a typical fussy customer i cant admit that i am wrong. I AM ALWAYS RIGHT! The customer service staff is ALWAYS WRONG!

and so i order to proof that they are wrong i turned, looked at the staff and said "look at my face."

The staff was confused, but followed my instructions and stared at me.

" DO YOU SEE THE WORDS "I AM FROM CHEESE PIE PTE LTD" WRITTEN ALL OVER MY FACE?"

"HELLO! IT'S SO FREAKING OBVIOUS THAT I AM FROM THAT COMPANY. I HAVE THE CHEESE PIE FACE OK!"

"So whose fault is it for not notifying me that there is a discount for me company?"
"IT'S YOURS!"

Before the shocked staff can say anything i continued "What should you do when you are wrong?"
"COMPENSATE!"

I actually kept track of the number of cheese cake i bought from this shop, lucky me.
Total of 3819 over the past 10 years.
And guess what, i kept all the 3819 receipts for situations like this AND I BRING THEM AROUND WITH ME EVERYDAY!
hahaha!!! Am i a genius or what?!

So i took out all the 3819 receipts, all nicely laminated and showed it to the staff.
Oh i even laminated them for such situations.

"NOW, YOU BETTER CALCULATE ALL THE DISCOUNTS I SHOULD HAVE GOTTEN FOR THE PAST 10 FREAKING YEARS AND REFUND ME MY FREAKING MONEY!"

I dont care if it's my fault.
wait, i am the damn customer, i am perfect, IT'S THEIR FAULT FOR NOT ABLE TO READ THE INVISIBLE WRITINGS : "I AM FROM CHEESE PIE PTE LTD" THAT WAS WRITTEN ALL OVER MY FREAKING FACE!